Effective Date: October 1, 2025
1. Introduction
Welcome to SkillSync Services ("Company," "we," "our," "us"). By using our website skillsyncservices.com, submitting your information, or engaging with our dispatch and logistics support services, you agree to this Privacy Policy along with our Terms and Messaging Policy. This page explains what data we collect, how we use it, and your choices.
2. Services
We provide truck dispatching and related support services. We may communicate with you via phone, email, and SMS text messages regarding service updates, confirmations, scheduling, and support.
3. SMS Messaging Consent
By submitting your phone number on our website or service forms, you consent to receive SMS messages from SkillSync Services.
- Message Frequency: Varies based on activity.
- Cost: Message & data rates may apply.
- Opt‑Out: Reply STOP to unsubscribe at any time.
- Help: Reply HELP for assistance.
For urgent inquiries, contact us at (406) 338-0475 or info@skillsyncservices.com.
4. Data We Collect
- Contact details such as name, phone number, and email address
- Company and equipment information relevant to dispatching
- Communications and preferences (e.g., load and route preferences)
- Website usage data (e.g., device, browser, pages viewed) for analytics and site performance
5. How We Use Data
- Provide and improve dispatch and support services
- Confirm loads, share updates, and respond to inquiries
- Maintain security, prevent misuse, and meet legal obligations
- Perform internal reporting and service quality monitoring
6. Sharing & Disclosure
We do not sell or rent your personal information. We may share limited data with service providers (e.g., SMS carriers, cloud hosting, analytics) strictly to operate our services, or as required by law.
7. Data Security & Retention
We implement technical and organizational measures to protect your data. Information is retained only as long as necessary to deliver services, comply with legal requirements, or resolve disputes.
8. Your Choices & Rights
- Opt‑out of SMS at any time by replying STOP
- Request access, correction, or deletion of your data by contacting us
- Control cookies via your browser settings
9. Refunds & Cancellations
Dispatch services are service‑based. Cancellations are handled case‑by‑case. Refunds are provided only if services were not delivered as agreed.
10. Policy Updates
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Information
SkillSync Services1001 S. Main St. STE 500
Kalispell, MT 59901, USA
Phone: (406) 338-0475
Email: info@skillsyncservices.com
